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Successful Strategic Planning
How do we develop and implement a successful Strategic Plan that provides long-term benefits?
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Effective IT Service Management
Why is application maintenance necessary?
IEEE defines Software Maintenance as “the process of modifying a software system or component after delivery to correct faults, improve…
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Do you Rationalize your Application Portfolio?
When was the last time you assessed your application portfolio? What value are your applications providing to the business? This…
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How Can You Avoid the Never Ending Project?
Never-ending projects can result in a significant amount of waste. The mis-use of Agile and iterative methodologies can greatly increase…
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Effective IT Service Management
Reducing Application Maintenance Costs
How do we tame the ever-growing Application Maintenance Budget?
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Multi-Tasking: Good Strategy or Necessary Evil
Juggling multiple activities or assignments…we all do it. Is multi-tasking a good strategy or a necessary evil that we are…
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Delivering Business Value
IT and corporate management processes have not evolved to address the changing potential of IT.
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Business Process Automation – Are we losing control?
The extensive capabilities of computers has allowed many business processes to be automated. While automation may reduce manual labor costs,…
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Application Support is a form of Waste and should be eliminated
If we accept the premise “the focus of Lean is the identification and elimination of waste” then I would argue…
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Delivering Business Value
What is a defect?
So many people debate a topic without first agreeing on the scope or meaning of the topic. As a management…